Posted: Jun 6, 2022

Medical Records Manager

Application Deadline: N/A

Medical Records Manager


Student Health Services is currently accepting applications for the full-time position of Medical Records Manager. This position will manage a high volume, confidential medical records unit responsible for protected health information, patient scheduling, patient flow and financial records (cash collection/controls and deposits). Position is also responsible for protecting clinical, social, and financial information from loss, tampering, alteration, destruction, and unauthorized or inadvertent disclosure.


Duties will include but not be limited to: develop and manage systems that monitor, evaluate and/or improve Health Information Management /cashier functions; serve as subject matter expert to staff for obtaining information or clarification about documentation standards, state and federal law and regulatory requirements relating to Health Information Management (i.e. FERPA, HIPAA, etc.); serve as internal privacy officer and respond appropriately to reported privacy violations; monitor, interpret and respond to changes in security and privacy laws, both federal and state; routinely assess internal security risks and prepare mitigation plans; develop and/or implement policies, procedures to ensure compliance with privacy and security regulations; heightened awareness of privacy and security policies and procedures through staff in-services; develop, implement and administer privacy and security compliance monitoring programs; responsible for periodic review and revision of all Health Information Management related policies, procedures and guidelines; serve as a subject matter expert to staff for obtaining information or clarification on all matters related to private/public health insurance coverage, including school sponsored student health insurance plans; establish procedures for marketing and distribute literature about school sponsored student health insurance policy; assist students with enrollment; oversee preparation and process of health insurance claims according to industry standards; monitor claim status and respond to follow-up inquiries from insurance carriers regarding claims; assist with the preparation of specifications and negotiations of student health insurance coverage; establish procedures for assisting students with coverage and/or claims questions; facilitate activities to meet identified learning needs of Health Information Management staff; coach and counsel staff as required; ensure written documentation is provided to support coaching and/or corrective action as appropriate; hold regular meetings with staff; maintain adequate staffing levels based on need; ensure completion of employee personnel management system planning and evaluation process within prescribed timeframe; coordinate University Immunization Compliance Program; provide accurate information to university officials, students, faculty, staff and general public (verbally and/or in writing) about SC’s immunization requirements and CCU’s religious and medical exemption policy; communicate appropriately and serve as SHS liaison with other departments (Registrar, Enrollment/Management, etc.) on matters pertaining to immunization compliance program; receive, review and process immunization forms; maintain current knowledge of SC statutes regarding immunizations; maintain/create a filling system for immunization documents; utilize electronic health record and Data Tel to track immunization compliance; collaborate with others to develop relevant continuous quality improvement initiatives; identify, communicate and coordinate activities to address opportunities to improve Health Information Management; and use electronic health record to generate relevant patient and clinical management reports as requested by team leaders, Director or designee; and perform other duties as assigned.


Requirements: A bachelor’s degree and relevant program experience are required. A bachelor’s degree in medical record science and two (2) years of experience in working in a medical record department of an inpatient/outpatient facility including two years in a supervisory or administrative capacity are preferred. Certification as a Registered Health Information Administrator (RHIA) by the American Health Information Management Association is recommended.


Coastal Carolina University is a public comprehensive liberal arts institution located in Conway, South Carolina, minutes from the Atlantic coastal resort city of Myrtle Beach. Coastal Carolina University enrolls over 10,000 students from 46 states and 53 nations. The University is accredited by the Southern Association of Colleges and Schools to award the baccalaureate and selective master’s degrees of national and/or regional significance in the arts and sciences, business, humanities, education, and health and human services, a specialist degree in educational leadership, and Ph.D. degrees in Marine Science and Education.


Coastal Carolina University is committed to fostering an environment that embraces diversity, equity and inclusion, and we seek candidates who will contribute to a climate that supports the growth and development of a diverse campus community. The University provides equal opportunity without regard to race, color, gender, gender identity, gender expression, sexual orientation, age, religion, national or ethnic origin, veteran status or disability in admissions, employment and in all of its educational programs and activities. We encourage individuals from historically underrepresented groups to apply.


Interested applicants may apply on line at: Applicants must submit a cover letter, resume, and contact information for three professional references. Review of applications will begin immediately and continue until position is filled.  Coastal Carolina University is an EO/AA employer.


Program Coordinator II (AH40/61121658/FTE-S00627P), full-time position with benefits. SC State Pay Band: 06.  Normal work hours are Monday through Friday, 8:30 a.m. to 5:00 p.m. Must be flexible to meet the special scheduling needs of the university.