Aquatic Supervisors

The Aquatics Supervisor is a vital member of the leadership team at Myrtle Waves Waterpark, responsible for the safety, supervision, and operational excellence of the aquatics department. This role ensures that all lifeguards provide a safe environment for guests while maintaining high standards of professionalism. The Aquatics Supervisor acts as a bridge between frontline team members and management, modeling exemplary behavior and ensuring all park policies are strictly enforced.

• Leadership by Example: Maintain a high level of professionalism, a positive attitude, and exemplary behavior at all times.
• Culture & Conduct: Uphold a zero-tolerance policy regarding inappropriate behaviors in the workplace.
• Uniform Standards: Adhere strictly to dress code.
• Regulatory Compliance: Maintain SGE ELITE certification and a current lifeguard certification. Stay updated on industry best practices.

1. Pre-Opening Operations

• Inspections: Conduct comprehensive morning inspections and test rides. Coordinate with Maintenance for attraction clearance and sign-offs.
• Park Readiness: Oversee to ensure the facility is guest ready.
• Staffing & Deployment: assign lifeguard rotations efficiently and monitor staffing levels to ensure adequate coverage.

2. Operational Oversight

• Supervision: Actively supervise aquatic team members, manage rotations/breaks, and ensure guests and team members follow all park regulations.
• Engagement: Maintain an active, visible presence throughout the park always.
• Incident Management: Promptly notify the Aquatics Manager of any park incidents.

3. Performance & Safety Auditing

• Conduct daily performance evaluations to ensure all team member skills meet facility standards.

4. Guest Service

• Serve as a point of contact for guest complaints, resolving issues with a focus on high satisfaction.
• Monitor team member interactions to ensure all guests receive professional and courteous service.

• Must be 18 years of age or older.
• 100 hours of active-duty lifeguard experience is required.
• SGE ELITE Certification required (can be obtained through aquatics department at Myrtle Waves).
• Strong communication skills.
• Ability to work in an outdoor environment, including exposure to heat, sun, and water.